Health IT Training
GO-LIVE SUPPORT
As a specific application of our comprehensive
training programs, we have the ability to cost
effectively support your organization as you prepare to
go-live with new healthcare systems. Ideal Health
IT understands the risks and challenges our clients face
with the go-live process in the days leading up to
go-live as well as the days immediately after go-live.
Additionally, we are aware of the opportunities to
reinforce training and the right clinical and
operational behaviors as part of the go-live process.
These initial days can serve to create an unparalleled
success or start to mitigate the planned benefits based
on the user’s initial response and interactions with the
production system.
In addition to our existing training programs, we
have the ability to provide go-live support across the
enterprise. We provide skilled and knowledgeable
resources across your organization to support your team
during the actual go live process. All of our
go-live support consultants are required to meet our
strict selection criteria. They have in-depth health
systems knowledge which enables them to provide the
technical support as required. They are experienced,
accurate, responsive and reliable problem solvers. Their
expertise lies in identifying, resolving and explaining
issues to health systems staff. Their guidance and
support can make all the difference to ensure the smooth
roll-out of health systems projects. We have supported
organizations where the go-live team from Ideal Health
IT is just a few go-live resources all the way up to a
few hundred resources deployed across an extended
enterprise with multiple facilities.