Program Management
PERFORMANCE MANAGEMENT
The success of a program or project is measured by
the benefits achieved and if these are not managed
correctly many of the stakeholders may think the cost
was not justified. Often program and project
managers are left trying to define benefits towards the
end of the project rather than setting realistic
expectations at the start and managing the process
through to realization.
You need to know as soon as possible that the process
of performance management and benefits realization is
being managed professionally and that it includes:
- An effective strategy and plan
- Stakeholder engagement
- Program and Project benefits establishment and
review
- Governance
- Clear roles and responsibilities
- Realization sign off and agreement
Poor performance management may damage the likelihood
of your program or project being seen as a success
rather than enhancing it. Ideal Health IT offers a
Performance Management service that brings our
experience and expertise to construct and execute a
tailored package of plans, engagement and activities
that are appropriate to the scope and scale of your
program or project.
An experienced Ideal Health IT Performance Management
specialist would work with your project team and other
stakeholders using an established methodology to define
the scope of work and construct a strategy and plan. We
present the strategy and plan to your project and
operational staff and, depending on the capacity and
capability of your staff, propose a solution to achieve
and maintain the aims of the plan.
Ideal Health IT’s Performance Management service is
always tailored to your needs and include some or all of
the following activities:
- Performance Management strategy and plan
- An interim Performance Manager
- Stakeholder engagement strategy and plan
- Program Benefits workshops
- Provision and tailoring of initial program
benefits toolkit including benefits log and
associated forms and processes
- Regular review meetings with change and
performance team
- Forum for 360 degree communication between all
stakeholders, program management and functional
workstreams leaders
- Education and knowledge transfer workshops and
courses
- Reports on performance management throughout the
project with status for each identified program
benefit
By adopting this approach you will improve
stakeholder attitudes towards the project by
demonstrating value so that stakeholders such as
clinical staff, patients and managers are fully engaged
and supportive of the aims of the program or project.
Project tasks and activities can be aligned with program
benefits and priorities according to their value and
cost effectiveness. Project and operational staff will
have a clear strategy of performance management and
program benefits realization with a robust framework for
engaging with the stakeholders, other functional
workstreams and supplier organizations.
Ideal Health IT provides individually customized
solutions to assist Healthcare organizations with
effective Program Management and other functional
workstreams in a systems implementation program.
We also provide solutions focusing on overall Service
Improvement, restructuring and cost savings.
Click here to learn about our
overall Program Management practice area.
Download more information about Program Management.