Change Management

PROCESS OPTIMIZATION

Clinical and business processes are at the heart of running any healthcare organization and provide the blueprint for service provision, data quality and activity management.  Most organizations are happy to get through Go-Live and return to business as usual and so fail to take advantage of the opportunity for optimizing the use of the new system and achieving the benefits of improved efficiency, quality and cost savings.

Soon after Go-Live it is important that you put in place a concentrated, objective review of clinical and business processes to ensure you are getting:

  • maximum cost-effectiveness from the new system
  • accurate and reliable information
  • maximum resource efficiency
  • high quality management information you can use as a strategic resource

Ideal Health IT provides a highly focused Process Optimization service to help you to achieve these benefits. Our service is tailored to maximize the return on investment within the budget that you have available. Ideal Health IT consultants have the expertise to manage the process optimization from initial requirements to operational sign-off.  However we recommend a blended approach with our expert staff working with you so you benefit from knowledge transfer and gain the in-house capability to manage process change for the future.  We can also provide formal training courses to give your staff specific skills in areas such as Lean Six Sigma.

We always work closely with healthcare organizations to ensure the service we offer is tailored to your needs.  Our Process Optimization service includes the following components:

  • Initial analysis and prioritization of processes
  • Target list of processes to be optimized
  • Validation and analysis of each process in scope
  • Optimized process documentation and descriptions
  • Impact analysis report
  • Report of recommendations for implementation

Benefits of using our service include:

  • Cost reductions through efficiency
  • Clear visibility of pressure points and bottlenecks
  • Ability for management to target resources at key activities

Ideal Health IT provides individually customized solutions to assist Healthcare organizations with effective Clinical and Business Change and other functional workstreams in a systems implementation program.  We also provide solutions focusing on overall Service Improvement, restructuring and cost savings.

 

  Click here to learn about our overall Change Management practice area.
PDF Download more information about Change Management.