Change Management
CLINICAL & BUSINESS PROCESS MANAGEMENT
Clinical processes are at the heart of clinical
governance and continuous improvement and are directly
affected by the implementation of Clinical Information
Systems. Business processes are about the
cost-effective delivery of services and the efficient
use of resources. Managing processes is a critical
component in the management of a healthcare organization
and enables your organization to adopt change and
continuous improvement.
Throughout a Clinical Information System
implementation program it is important that change
processes are well managed. At every stage you
need to ensure that all clinical and business processes
are:
- Validated and authorized
- Consistent
- Integrated with job roles and departmental
accountability
- Visible to all stakeholders
- Presented in a format that is usable by staff
- Communicated to staff through training and other
methods
Ideal Health IT offers a Business Process Management
(BPM) service to address these requirements. We
will provide you with a cost-effective solution that
will put everything you need in place so that you will
be able to manage your processes through the inevitable
changes of the next few years. Ideal will work with you
to tailor the service that you need and help you
identify suitable staff within your organization to take
responsibility for this critical area.
One of our Business Process Management specialists
with extensive healthcare organizational process
management experience will lead the project which will
include the following activities:
- Implementing a Business Process Management
System (BPMS)
- Process identification and scoping
- Clinical and business process mapping workshops
- Process design and documentation
- Role and job description mapping
- Cross departmental validation
- Progress reporting
- Process storage and publication
- Authorization and version control
- Maintaining links to Risk, Issue and performance
and benefit management
By using the Ideal Health IT BPM service you will
achieve many benefits including the following:
- Operational transparency
- Improved data quality
- Increased management control
- Ability to address bottlenecks
- Targeted return on investment
- Cross departmental consistency
- Efficient allocation of resources
Ideal Health IT provides individually customized
solutions to assist Healthcare organizations with
effective Clinical and Business Change and other
functional workstreams in a systems implementation
program. We also provide solutions focusing on
overall Service Improvement, restructuring and cost
savings.
Click here to learn about our
overall Change Management practice area.
Download more information
about Change Management.